South Florida’s Leading LGBTQ+ Social Service Agency Takes a Fresh Look at Meeting the Community’s Needs
With a new executive leadership team in place, SunServe is reinvigorated to effectively meet the needs of the LGBTQ+ community with compassionate and progressive care. As the leading social service agency serving South Florida’s LGBTQ+ community, SunServe announced the non-profit plans to enhance programs and strengthen relationships both with supporters and those it serves in 2021.
Helping between 2,500 and 5,000 community members each week, SunServe has differentiated itself from other LGBTQ+ non-profit organizations in Broward County by the level and scope of comprehensive services and programs it provides. Its mission is to provide critical life assistance and professional mental health services with an emphasis on economically disadvantaged, marginalized youth, adults, and seniors in the greater South Florida area.
The newly formed executive leadership team consists of Director of Development Terry Dyer, Executive Director of Operations Gary Hensley, and Chief Human Resources Officer James Hipps. The triumvirate will lead the organization toward a comprehensive, unified retooling and path towards continued growth. Their action plan includes strategies and tactics to better connect with donors and community partners, as well as team building, refreshing workspaces, and rebranding.
As Director of Development, Dyer will build upon current relationships and create new ones, while pursuing grant and funding opportunities which account for the majority of SunServe’s budget. “I am focused on building our collaborative partnerships with individuals and agencies to ensure that this valuable community resource has the strong financial foundation necessary to meet the unique needs of South Florida’s LGBTQ+ community,” said Dyer.
In 2019 SunServe was awarded accreditation as a service provider by the Commission on Accreditation of Rehabilitation Facilities to offer mental health outpatient treatment services and case management coordination for children, adolescents, and adults, as well as outpatient substance abuse counseling for alcohol and other addictive drugs for adults. Programs include housing and case management assistance for those living with HIV, a senior day care center, online support groups, parent support, case management and services for the transgender community, women’s services, with an emphasis on health in lesbian community, and extensive outreach and resources for youth. “We are devoted to developing cutting edge programs and providing services of the highest quality which improve the health, well-being, and quality of life for our valued community members, regardless of their ability to pay,” said Hensley.
Founded in 2002, SunServe employs a full-time staff of 37 LGBTQ+-competent therapists, life coaches, and case managers who help people whom, in many cases, would have nowhere else to turn. Programs are reinforced by skilled staff who host educational and cultural competence trainings throughout the community. “We will provide all the resources necessary to train and certify our hard-working staff and assure their well-being and career fulfillment,” said Hipps. “We will assure that they are prepared to meet the evolving needs of the thousands of people we serve.”
As the COVID-19 pandemic continues to have a devastating impact on the physical and emotional health of our community, in addition to an economic toll, SunServe remains committed to mindfully and compassionately serving the LGBTQ+ community’s most vulnerable. Donations of any amount will help countless members of South Florida’s LGBTQ+ community.