By Rod Davis, CEO BBB serving Southeast Florida and the Caribbean

By now, most people know that tax incentives and other programs exist to promote solar energy use.  Whether you are considering solar energy because you believe it is good for the environment, you want to gain control of your energy costs or you are seeking a backup energy source when the traditional energy grid goes down, there is a lot to know before proceeding. 

BBB has detailed tips at:  bbb.org/article/news-releases/26112-bbb-tip-a-consumers-guide-to-going-solar.  As someone who is currently going through the process to install a solar energy system, I found this guide and other resources especially helpful.  The motivation for me to go solar is to have a backup energy system and to lessen my environmental footprint.  Additionally, as I look to add a hybrid or fully electric vehicle next year, the ability to power that car with clean energy sealed the deal. 

Most tips start with a recommendation that consumers get an energy audit to see how a home can be quickly modified to use less energy.  The tips can include better insulation, more energy efficient windows and appliances or systems that can be controlled with new technology to improve efficiency (e.g. adjustable thermostats).  Consumers can schedule a free energy audit with Florida Power and Light (FPL) by calling 800 342 5375.  According to the Department of Energy, consumers will save 20-40% of their energy costs due to air conditioning by replacing an old unit with a new more efficient version. 

There are many different types of solar panels, converters and battery storage units.  As a consumer, you will not be an expert in everything, but it is important to know enough to compare the options and pricing proposal to obtain the best offer to deliver a system that meets your needs and expectations.  To begin the process, obtain your annual usage information from FPL (or your provider).  The size of the unit recommended by contractors should be based on your specific usage.  You can obtain this information by calling FPL or using their online portal to access your monthly usage:  www.fpl.com/my-account/residential-dashboard.html#viewResDashboard

BBB makes it easy to get quotes from quality providers by going to bbb.org/get-a-quote.  Living in Florida, it is important to receive quotes that use solar panels/systems built to withstand high windstorms.  Additionally, as you consider the provider, some businesses offer installation and warranties, while other businesses may be able to provide monitoring and repair services.  Depending on your preferences, it is important to select the best provider for your immediate and ongoing needs. 

As part of their review to provide a solution that will work for you, the businesses should:

•       Conduct an onsite review of your property so they can best determine the configuration of the system
•       Evaluate your roof. Make sure it is sufficiently new and in good condition before moving ahead with a solar installation.
•       Review your electrical panel to determine if it is sufficient to handle the solar system or if additional costs are need to prepare your electrical panel for the solar unit
•       Determine the lay out of the system to maximize efficiency and meet your aesthetic preferences

Once you have the proposals from businesses and you are comparing options, take into consideration all “value” added parts of each.  Review the efficiency ratings for the panels and all other differences (e.g., warranty and service offerings) to identify the best value product meeting your preferences.  Solar energy projects will need to be approved by your local permitting office.  The business should incorporate those costs into the proposal.  The timeframe for any project should include the permitting process, ordering and receipt of the components of the system and installation.  Supply chain problems continue to be a problem for my parts.  Explore with your potential contractor how quickly he/she can deliver on the parts needed for your project. 

BBB also recommends that payments be spaced out in any contract with specific milestones to tie funds to actions (e.g.  signing of contract, approval of permits, completion of project, inspection and approval by the city/county inspector, fully operational system, etc.).   It is also a good idea before making a final decision, to obtain the name of a customer in proximity to your home to see if they are willing to share their feedback with you, and if you feel it necessary, visit the project. 

Federal Tax Credits exist for homeowners going solar.  Differences vary if the home is used as a primary residence or vacation home.  Additionally, the credit is nonrefundable.  That means you will not get a check in the mail for the credit.  You can use the amount of credit to offset federal taxes owed.  You may want to consult with your tax professional prior to proceeding to evaluate how the tax credit applies to your situation.